There are a few things that need to
be considered in order to understand this particular Jet error code.
1. Understanding when this error message occurs.
Normally this error
occurs when attempting to perform a soft recovery on any of the
IS database files. This error message generally means that there
are missing or corrupt log files. Also, the header information
of the e000000.log or e00.log may be corrupt as well.
2. What steps should you take after you receive this message?
First of all you would want to
back up all .edb and .stm files and all .log files before trying
anything else. If you are not an Exchange Server expert you should
not try any type of repair, soft or hard restore of the database
files. If you do have a good backup, then you would want to restore
from that backup. Generally speaking, when there are corrupt log
files present, or log files that are missing, there is not any
easy fix to get your Exchange Server Site back up and running
with previous configuration.
3. What is the Bottom line?
If there is a good backup present,
you should restore it. If you do not have a good backup your priority
should be to at least get your users back sending and receiving
email. Remember, Exchange Recovery Clinic's engineers can recover
your mailboxes from log files, even if there are some missing
or corrupt. Also, we can recover your mailboxes from your IS database
out an exchange server request form
If you or your company need any
Exchange Server assistance don't hesitate to call or email us
with your concerns.